Free UK delivery on order over £40.00
  • 0208 894 9487
Order by Phone
The Good Health Shop0208 894 9487

Terms and Conditions

We welcome you this website and hope you have an enjoyable experience whlist browsing the website. The following Terms and conditions apply to all users of this website either when freely browsing or if placing order, thereby agreeing to be bound by these terms and conditions.

You as a user of this website, accept that you are accessing this website at your own risk. The Good Health Shop in no event will be liable to you or any third party for any direct, indirect, special or incidental damage, lost profits or any damages of any kind linked to any warrant or contract.

We reserve the right to change or update the terms and conditions when required, without prior notice thereby being effective as soon as any amendments are applied.


  • All products displayed on the website are subject to availability.
  • We cannot confirm availability at the time your order is placed.
  • In case your product is not available at time of dispatch we will contact you by email or phone.
  • Availability of any product is also subject to change without any notice.


  • The contents of this website are protected by copyright law and trade marks.
  • Any reproduction, modification, copy or distribution of any information content for commercial purposes is restricted and permission should be seeked for use.

Delivery and Order

  • Once you have placed an order on line, we will send an email confirming the order details and our acceptance of your order.
  • At that point a binding agreement will exist between us under these terms and conditions. Orders will only be dispatched once full payment has been confirmed.
  • The order acceptance terms are:- product is available, current pricing is acceptable and your credit/ debit card payment is approved by respective bank. We do not accept orders from persons under the age of 18.
  • Arrangements to deliver the order to the specified address as stated in the checkout process. 
  • Please note the delivery address will be the billing address, unless specified different in the shipping address. In case the delivery address is different, the registered card owner will own responsibility for ensuring someone is available to take delivery.
  • The store will charge for any second attempt deliveries.
  • We operate a reliable Mail order service as well. These orders will be taken by telephone and items will be dispatched if in stock.
  • Unfortunately we cannot accept orders from persons under the age of 18.
  • The product description and specifications presented on this website are based on information provided by the supplier or manufacturer of the product.
  • Changes to the product will be applied as new specfications are issued by the manufacturer or supplier.
  • Any errors seen on the website will be corrected to align with issued documentation.
  • We resereve the right to withdraw any product for sale or otherwise without incurring any liability.
  • Product price changes are subject to change without any notice
  • Availability of any product is also subject to change without any notice
  • Products advertised on this website are solely intended for sale to end consumer and not for re-sale
  • If required we can supply relevant product description that would provide support and assistance during discussions with medical or health practitioners.


  • Any form of information presented on this website is not intended to treat, diagnose, cure or replace medical advice.
  • The information provided on this website is accurate and complies with British law. Please note we do not represent and do not provide any warranty regarding this information.
  • In case you intended to commence taking any herbal or natural supplements, while you on prescribed medication from your G.P or health practitioner, you should check with your respective G.P if the introduction of any herbal or health supplements would be suitable for use.
  • We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in relation to death or personal injury caused by negligence.


  • Every product on this website will have a price tag at the time you place the order.
  • Payment for all orders will be done in UK sterling
  • The price will include the respective VAT, excluding any delivery charges.
  • Delivery charges will be applied as quoted on the website at the time the order is placed, with the exception if you qualify for FREE UK Delivery.
  • Delivery to NON-UK address will be chargeable and subject to latest courier tarriffs.
  • Payment can be done by either Credit card, Debit card or PayPal. which operate on a secure data network.
  • In addition please note the following:
    • Credit Card Payments - These transactions will be checked and approved with authorisation code during the check-out procedure but the amount will not be charged until the complete order is ready for dispatch. In case items are unavailable for any reason the balance will be adjusted accordingly and we will refund any unavailable items within 7 days of taking the payment.
    • Debit Card Payments -  These transactions will be charged and debited at the time of placing the order. If any items are unavailable and we are unable to supply we will refund these items within 7 days of taking the payment.
Register and Login
  • Please ensure the personal information you provide during registration on The Good Health Shop website is accurate and current.
  • Please ensure you remember your login details for completing the website order.
  • The login credentails are unique and should not be shared with anyone else.
  • It is your responsibility to retain password security as you will be responsible for any orders that are placed using your credentials.
  • In case of any doubt please reset your username and password if you suspect mis-use.
  • Please note we may suspend or terminate your registration if you breach any of your obligations set out in the terms and conditions for this website. This could be effective dependant on indivdual circumstances.

Security and Privacy

  • Our website is fully secured using the latest internet security measures as provided by the web hosting organisation.
  • Any personal details provided as part of the purchase procedure will treated as confidential
  • Any records of payments will be deleted and securely disposed off, after completion of transaction.
  • None of the personal inforantion will be shared or passed onto third party without your consent or agreement